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The Gold Medal Service Awards 2022

Customer service is at the heart of what makes independent footwear stores special. The best stores not only know how important customer service is, they also know how to deliver it.

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Footwear Insight

Magazine Archives

Built for Success

Success is generational at Beck’s Shoes. Founded in 1919, Beck’s Shoes is run today by cousins Adam Beck and Julia Beck-Gomez, the fifth generation to helm the business. Headquartered in Campbell, CA, Beck’s Shoes is the top scoring store on the 2022 Gold Medal Service Award list.

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Secrets to Success

Gold Medal Service Award winning stores share some of their top customer service tips.

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Meeting Customer Service Expectations

Your store’s ability to provide a high level of customer service will set your store apart from all your competitors. I’ve believed it for decades, practiced it, trained my staff and encouraged other retailers to “up their game” and improve what goes on when customers come shopping.

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Forward Motion

Planning for the future of outdoor footwear in 2023 means considering climate, sustainability and crossover appeal.

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Fast Movers

The newest performance running shoes are packed with innovation. Led by perfectly cushioned and tuned road shoes and nimble, versatile trail running styles, here’s a peek at what’s new and what’s next.

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The Gold Medal Service Awards 2022

Customer service is at the heart of what makes independent footwear stores special. The best stores not only know how important customer service is, they also know how to deliver it.

Read More
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Todd Klein Named President of Fila USA

South Korea-based Fila Holdings has appointed Todd Klein, a former Adidas and Reebok executive, as president of its North American subsidiary to replace the retired Jennifer Estabrook.

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Holiday Sales Were Up, But Below NRF’s Guidance

U.S. retail holiday sales for the Nov. to Dec. timeframe rose 5.3 percent year-over-year to $936.3 billion, a figure that was below the National Retail Federation forecast that called for 6 to 8 percent growth.

Read More

Industry Vet Matt Powell Starts Own Firm

Sporting goods and retail industry consultant Matt Powell, who has been serving as a senior industry advisor at The NPD Group, is launching his own consulting and advisory service firm focused on merchandising, marketing and retail called Spurwink River.

Read More

In The News: White Mountain Footwear, American Exchange Group, Gordini, Turtle Fur

American Exchange Group has acquired the White Mountain Footwear company, a comfort brand focused on accessible price points.

Read More

Boot Barn CEO Sizes Up Investors’ Disconnect

Boot Barn CEO Jim Conroy offered a blunt, candid assessment of investors’ take on the chain, which has been rapidly expanding its customer base, sales, and store base over recent years, during the final minutes of the company’s ICR Conference presentation last week.

Read More

The Most Sought After Sportswear Brands?


Nike is the most “searched for” sportswear brand in the U.S., followed by lululemon, Adidas and New Balance, according to a recent study. Online shopping tech firm Rakuten conducted the survey by analyzing Google searches over the past 12 months.

Read More

Aerosoles Launches Kids Footwear

Comfort footwear brand Aerosoles is expanding into kids footwear. The brand, known for its women’s offerings, was recently acquired by American Exchange Group and celebrated its 35th anniversary in October.

Read More

Footwear Insight

EXTRA Archives

Crocs Eyes $4 Billion in FY23 Revenue with International Leading Growth

Crocs, which has delivered 54 percent annualized shareholder return since 2017 by its own calculation, is forecasting revenue growth of 10 to 13 percent this fiscal year to a range of $3.9 to $4.0 billion with sales in markets outside the Americas increasing at the highest rate.

Wolverine Worldwide’s Q4 Profitability Will Be Impacted by Inventory Reductions

The Merrell, Saucony and Sperry parent reduced its Q4 inventory total from the prior quarter by 8.5 percent to $805 million, but the effort is forecast to weigh negatively on the company’s FY22 and Q4 adjusted diluted earnings.

Journeys’ Store Traffic Didn’t Materialize During Holidays

Senior executives at Journeys’ parent Genesco surmise many of the chain’s customers were both sensitive to price and price hikes during the holiday period, and “taking a break” and buying fewer shoes than usual.

In The News: Skinners, NPD, On, SFIA, Emerald, Lodestone, Merrell

Skinners Footwear, a minimalist, protective footwear brand available throughout Europe, is entering the North American market this year. The Czechia-based brand introduced its Compression 2.0 and Walker series at the Outdoor Retail show this week.

Will New CEO Fortify Under Armour’s Growth Path?

Can a senior Marriott executive fortify Under Armour’s growth path? The athletic footwear and apparel industry will soon find out. Late last month, Under Armour hired Stephanie Linnartz, the president of Marriott International, as its new president and CEO.

Christy Sports Continues Growth with Grizzly Outfitters Acquisition

Christy Sports, a Colorado-based winter and outdoor specialty retail and rental operator, announced in December that it acquired Grizzly Outfitters, a specialty outdoor retail and rental operator in Big Sky, Montana.

In The News: CURREX

Insole brand CURREX has signed an official sponsorship agreement with Jesús Ferreira, a member of the United States Men’s National Soccer Team who recently competed in the World Cup in Qatar.

Designer Brands Acquires Topo Athletic

Topo Athletic, the performance athletic footwear brand founded by Tony Post, has been acquired by DSW parent Designer Brands.

Nike Wants Healthy Inventory Position by End of Fiscal Year

Coming off strong second quarter results in North America, bolstered by strong full-price footwear sales and growing momentum in its digital business, Nike is intent on getting to a healthy inventory position in the region by the end of its fiscal year on May 31.

Reebok Previews Shape of Running for 23/24

A new performance running style from Reebok, the Floatzig1, is set to launch in October 2023 as part of what the brand is calling “The New Shape of Running.”

Holiday Sales Were Up, But Below NRF’s Guidance

U.S. retail holiday sales for the Nov. to Dec. timeframe rose 5.3 percent year-over-year to $936.3 billion, a figure that was below the National Retail Federation forecast that called for 6 to 8 percent growth.

Read More

Industry Vet Matt Powell Starts Own Firm

Sporting goods and retail industry consultant Matt Powell, who has been serving as a senior industry advisor at The NPD Group, is launching his own consulting and advisory service firm focused on merchandising, marketing and retail called Spurwink River.

Read More

In The News: White Mountain Footwear, American Exchange Group, Gordini, Turtle Fur

American Exchange Group has acquired the White Mountain Footwear company, a comfort brand focused on accessible price points.

Read More

Boot Barn CEO Sizes Up Investors’ Disconnect

Boot Barn CEO Jim Conroy offered a blunt, candid assessment of investors’ take on the chain, which has been rapidly expanding its customer base, sales, and store base over recent years, during the final minutes of the company’s ICR Conference presentation last week.

Read More

The Most Sought After Sportswear Brands?


Nike is the most “searched for” sportswear brand in the U.S., followed by lululemon, Adidas and New Balance, according to a recent study. Online shopping tech firm Rakuten conducted the survey by analyzing Google searches over the past 12 months.

Read More

Aerosoles Launches Kids Footwear

Comfort footwear brand Aerosoles is expanding into kids footwear. The brand, known for its women’s offerings, was recently acquired by American Exchange Group and celebrated its 35th anniversary in October.

Read More

Footwear Insight

EXTRA Archives

Nike Wants Healthy Inventory Position by End of Fiscal Year

Coming off strong second quarter results in North America, bolstered by strong full-price footwear sales and growing momentum in its digital business, Nike is intent on getting to a healthy inventory position in the region by the end of its fiscal year on May 31.

Reebok Previews Shape of Running for 23/24

A new performance running style from Reebok, the Floatzig1, is set to launch in October 2023 as part of what the brand is calling “The New Shape of Running.”

Material Science Firm Introduces Biodegradable, Scented Slides

Balena, a two-year-old material science company with headquarters in Milan and Tel Aviv, has introduced BioCir, a cinnamon-scented slide made of its proprietary, 100% biodegradable plastic that it hopes will help...

In The News: Manitobah, New Balance

Moccasin meets sneaker in the new Forager from Winnipeg, Manitoba-based brand Manitobah. The $160 men’s style, new for Spring 2023, is lightweight and suitable for indoors, outdoors, trail or city.

Wolverine Narrows Portfolio Focus to Prioritize Growth Brands

Wolverine Worldwide plans to either divest or license its Keds and Wolverine Leather business segments and is reducing its overall headcount as the company looks to reduce complexity, increase long-term shareholder value, and focus on growing the business of key owned brands.

New Balance Being Honored by AAFA as ‘Company of the Year’

The American Apparel & Footwear Association (AAFA) will fete Boston-based New Balance and other individuals during the 2023 American Image Awards Gala on April 25, 2023, at The Plaza Hotel in New York City.

Waco Shoe Introduces Revitalign Men’s Line

A new men’s collection from the Revitalign brand was introduced last month, featuring the same orthotic technology as the brand’s women’s products. There are three casual styles—the Brewster, Dundee, and Siesta—in the initial men’s assortment.

In The News: Adidas Terrex, Sports Basement, Under Armour, XFL

Adidas has opened its first Adidas Terrex pop-up store in the U.S. with a location in Portland, Oregon’s Pearl District. Terrex is the outdoor label from Adidas, including a range of outdoor and hiking offerings, from apparel to footwear and accessories.

VF Corp. Changes Leadership, Lowers Outlook Again

The North Face, Timberland and Vans parent has slashed its fiscal year outlook for the second time in five weeks and named two directors to lead the company on an interim basis following the retirement of Steve Rendle, Chairman, President and CEO of VF Corp.

Top Takeaways from The Running Event

The running specialty community headed to Austin, TX, last week, with more than 3,200 specialty retailers, brands and industry professionals attending The Running Event for the three-day event that included a day of conference sessions and a two-day trade show with 279 exhibiting companies.

Holiday Sales Were Up, But Below NRF’s Guidance

U.S. retail holiday sales for the Nov. to Dec. timeframe rose 5.3 percent year-over-year to $936.3 billion, a figure that was below the National Retail Federation forecast that called for 6 to 8 percent growth.

Read More

Industry Vet Matt Powell Starts Own Firm

Sporting goods and retail industry consultant Matt Powell, who has been serving as a senior industry advisor at The NPD Group, is launching his own consulting and advisory service firm focused on merchandising, marketing and retail called Spurwink River.

Read More

In The News: White Mountain Footwear, American Exchange Group, Gordini, Turtle Fur

American Exchange Group has acquired the White Mountain Footwear company, a comfort brand focused on accessible price points.

Read More

Boot Barn CEO Sizes Up Investors’ Disconnect

Boot Barn CEO Jim Conroy offered a blunt, candid assessment of investors’ take on the chain, which has been rapidly expanding its customer base, sales, and store base over recent years, during the final minutes of the company’s ICR Conference presentation last week.

Read More

The Most Sought After Sportswear Brands?


Nike is the most “searched for” sportswear brand in the U.S., followed by lululemon, Adidas and New Balance, according to a recent study. Online shopping tech firm Rakuten conducted the survey by analyzing Google searches over the past 12 months.

Read More

Aerosoles Launches Kids Footwear

Comfort footwear brand Aerosoles is expanding into kids footwear. The brand, known for its women’s offerings, was recently acquired by American Exchange Group and celebrated its 35th anniversary in October.

Read More

Footwear Insight

EXTRA Archives

Boot Barn CEO Sizes Up Investors’ Disconnect

Boot Barn CEO Jim Conroy offered a blunt, candid assessment of investors’ take on the chain, which has been rapidly expanding its customer base, sales, and store base over recent years, during the final minutes of the company’s ICR Conference presentation last week.

Read More

The Most Sought After Sportswear Brands?


Nike is the most “searched for” sportswear brand in the U.S., followed by lululemon, Adidas and New Balance, according to a recent study. Online shopping tech firm Rakuten conducted the survey by analyzing Google searches over the past 12 months.

Read More

Aerosoles Launches Kids Footwear

Comfort footwear brand Aerosoles is expanding into kids footwear. The brand, known for its women’s offerings, was recently acquired by American Exchange Group and celebrated its 35th anniversary in October.

Read More

In The News: Olympia Sports, Grassroots Outdoor Alliance, OOFOS, Exos, Puma

Olympia Sports’ intellectual property and related assets are slated to go on the bankruptcy court auction block on Feb. 9. Final bids are due by Feb. 7.

Read More

Crocs Eyes $4 Billion in FY23 Revenue with International Leading Growth

Crocs, which has delivered 54 percent annualized shareholder return since 2017 by its own calculation, is forecasting revenue growth of 10 to 13 percent this fiscal year to a range of $3.9 to $4.0 billion with sales in markets outside the Americas increasing at the highest rate.

Read More

Wolverine Worldwide’s Q4 Profitability Will Be Impacted by Inventory Reductions

The Merrell, Saucony and Sperry parent reduced its Q4 inventory total from the prior quarter by 8.5 percent to $805 million, but the effort is forecast to weigh negatively on the company’s FY22 and Q4 adjusted diluted earnings.

Read More

Journeys’ Store Traffic Didn’t Materialize During Holidays

Senior executives at Journeys’ parent Genesco surmise many of the chain’s customers were both sensitive to price and price hikes during the holiday period, and “taking a break” and buying fewer shoes than usual.

Read More

In The News: Skinners, NPD, On, SFIA, Emerald, Lodestone, Merrell

Skinners Footwear, a minimalist, protective footwear brand available throughout Europe, is entering the North American market this year. The Czechia-based brand introduced its Compression 2.0 and Walker series at the Outdoor Retail show this week.

Read More

FOOTWEAR INSIGHT INDEX

With the second quarter closing next week, ominous signs remain for the U.S. economy in this persistent pandemic environment as the number of active U.S. cases rose for a 10th straight day on June 22 to 1.26 million and 23 states reported increases in the number of cases. The Congressional Budget Office estimates the U.S. economy will generate $8 trillion less in economic activity over the next decade than it predicted months ago. And a report in The Atlantic suggests four factors — a great business die-off, the household fiscal cliff, state and local budget shortfalls and the persistent pandemic crisis — put the U.S. risk for a depression. Amid this backdrop, the Dow generated nearly 59 percent of its weekly 261.80-point gain for the week on the period’s final day, June 22. The action helped the Dow post a 1.02 percent increase for the period, about even with the Segment’s 1.06 percent increase as 12 stocks rose and eight declined. Aside from Mizuno, which benefited from currency effects, Nike and Deckers were the period’s biggest gainers. The Swoosh received four stock price target hikes from investment banks ahead of its scheduled fourth-quarter earnings report on June 25. Meanwhile, Nike and Puma are merging running technology and style into styles for the golf course, including The Cat’s RS-G and The Swoosh’s Air Max 270. Shoe Carnival reported that its 389 re-opened U.S. and Puerto Rico stores experienced a 28.1 percent rise in second quarter comparable store sales through  June 22, with brick-and-mortar up 4.0 percent and e-commerce gaining nearly 470 percent year-over-year. Under Armour Founder Kevin Plank has sold his Washington, D.C. mansion for $17.3 million after a reported two years on the market at a 41 percent discount from his 2018 asking price of $29.5 million. — Bob McGee 
The Footwear Insight Index tracks 20 of the most important publicly traded companies that have a substantial footwear business (6 retailers, 14 brands).
Index base of 100 is key to the closing prices of 12/29/17

INDEX: 123

1.06%

Weekly Review

Company name
(Ticker Symbol)

% Change over week
Price 06/15/20 • Price 06/22/20

ASICS Corp.
7936.T

0.35%

$11.38 • $11.34

Boot Barn
BOOT

1.09%

$22.84 • $22.59

Crocs
CROX

2.46%

$31.71 • $32.49

Designer Brands
DBI

4.49%

$7.13 • $6.81

Genesco
GCO

6.41%

$22.51 • $20.73

Mizuno
8022.T

14.12%

$18.41 • $21.01

Puma
PMMAF

1.65%

$72.90 • $74.10

Shoe Carnival
SKVL

0.26%

$27.02 • $27.09

Steve Madden
SHOO

0.13%

$23.30 • $23.33

VF Corp.
VFC

0.82%

$63.12 • $62.60

Company name
(Ticker Symbol)

% Change over week
Price 06/15/20 • Price 06/22/20

Adidas
addyy

0.72%

$132.53 • $133.49

Caleres
CAL

5.71%

$8.58 • $8.09

Deckers
DECK

3.71%

$193.55 • $200.73

Foot Locker
FL

0.99%

$29.23 • $29.52

GEOX
GEO.MI

4.49%

$0.89 • $0.85

Nike
NKE

1.72%

$97.83 • $99.51

Rocky Brands
RCKY

2.74%

$20.78 • $20.21

Skechers
SKX

5.66%

$33.20 • $31.32

Under Armour
UAA

3.55%

$9.86 • $9.51

Wolverine
WWW

0.26%

$23.08 • $23.14

TOTAL
Week over week

1.06%

$849.49 • $858.46