Commission sales does a fabulous job of building loyalty to your store. Excellent training is paramount to running a proper commission-based store.

Every store owner should carefully craft a strategy for how they liquidate merchandise.

I've been thinking about the events of this past year, which included my retirement from the retail shoe business (40 years) as well as my board service to the NSRA trade association (29 years).

Your store’s ability to provide a high level of customer service will set your store apart from all your competitors. I’ve believed it for decades, practiced it, trained my staff and encouraged other retailers to “up their game” and improve what goes on when customers come shopping.

Managing a profitable retail footwear business requires merchandising the right vendor partners. Selecting them is part art and part science. However, with proper attention to the details and by conducting research and seeking input from others...

If you are going to hire staff, you should aspire to hire top talent. Top Talent includes special people who have super human strengths in various forms and they are worth every penny of what they earn.